Shipping & Returns

All our orders are sent by courier to ensure safe and speedy delivery.

Shipping options in South Africa:

Express Shipping (1-3 working Days) - All our items are in stock and ship within 24 hours. Delivery is usually next working day to Johannesburg, Pretoria, Cape Town and Durban on orders placed before 10am and the following day elsewhere. But please allow the full 1-3 working days in case of situations not within our control. Regional areas might take longer.

Free Shipping over R1000 (2-5 Working Days) - All our items are in stock and ship within 24 hours. Free shipping is delivery in 2-5 working days to Johannesburg, Cape Town and Durban and 5-7 days elsewhere. Regional areas might take longer. Please select express shipping if you need delivery as soon as possible.

Shipping Costs:

Free Delivery to major cities for orders over R1000 (Slower Delivery than express)

Express Shipping (1-3 working days)

-Local (JHB & PTA): R90
-Main Centres: R115
-Regional: R185
-High Risk Areas: R185

Economy Shipping (takes longer than express)

- Main Centres: R90
-Regional: R95
-High Risk: R130

Delivery time estimates:

Orders will be dispatched within 24 hrs after funds have cleared in our bank account. If payment is made via Payfast on our website, it will clear immediately.

Free Delivery: 2-5 working days

Express Shipping: 1-3 working days

Regional Areas of South Africa: 2-7 days

While we make every effort to deliver your order in the specified time frame, unforeseen circumstances may cause delays. In the unlikely event of a delay, Kiddie Ma Jigs will contact you via email with updated delivery estimates.

Returns & Refunds

Returns and refunds are possible provided that:

You notify us within ten days of delivery that you would like to return the product by emailing to info@kiddiemajigs.co.za
The product must be in the same condition that you received it in, inside its original, undamaged packaging and unused.
The cost of return shipping could be payable by the buyer
Any incorrect, missing or faulty items received must be reported to us by email within 24 hours of receiving the delivery.

In-store refunds may be done using the emailed invoice as proof of purchase. The product must meet the same criteria as above.