Shipping & Returns
Shipping and delivery
All our orders are sent by courier to ensure safe and speedy delivery.
Areas of South Africa outside JHB/PTA: R95.00
Orders will be dispatched within 24 hrs after funds have cleared in our bank account.
JHB and PTA: Within 3 working days
Areas of South Africa outside JHB/PTA: (5-7 days)
While we make every effort to deliver your order in the specified time frame, unforeseen circumstances may cause delays. In the unlikely event of a delay, Kiddie Ma Jigs will contact you via email with updated delivery estimates.
Returns & Refunds
Returns and refunds are possible provided that:
- You notify us within ten days of delivery that you would like to return the product by emailing to firstname.lastname@example.org
- The product must be in the same condition that you received it in, inside its original, undamaged packaging and unused.
- The cost of return shipping could be payable by the buyer
- Any incorrect, missing or faulty items received must be reported to us by email within 24 hours of receiving the delivery.
In-store refunds may be done using the emailed invoice as proof of purchase. The product must meet the same criteria as above.