Shipping & Returns
Shipping and delivery
All our orders are sent by courier to ensure safe and speedy delivery.
Areas of South Africa outside JHB/PTA: R95.00
Orders will be dispatched within 24 hrs after funds have cleared in our bank account. If payment is made via Payfast on our website, it will clear immediately.
JHB and PTA: 1-3 working days
Areas of South Africa outside JHB/PTA: (2-7 days)
While we make every effort to deliver your order in the specified time frame, unforeseen circumstances may cause delays. In the unlikely event of a delay, Kiddie Ma Jigs will contact you via email with updated delivery estimates.
Returns & Refunds
Returns and refunds are possible provided that:
- You notify us within ten days of delivery that you would like to return the product by emailing to firstname.lastname@example.org
- The product must be in the same condition that you received it in, inside its original, undamaged packaging and unused.
- The cost of return shipping could be payable by the buyer
- Any incorrect, missing or faulty items received must be reported to us by email within 24 hours of receiving the delivery.
In-store refunds may be done using the emailed invoice as proof of purchase. The product must meet the same criteria as above.